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Question:

I recently had my garage door springs replaced, and they are shaking and making loud noises when closing. Looking to troubleshoot this problem.

Tyler C.

Answer:

There are two main reasons why your newly installed garage door springs are shaking and making noises:

1. Spring Coils Binding During the Twisting Motion

When your garage door goes up or down, the spring’s coil expands and contracts as it twists. This twisting motion can cause the coil to bind, shake, and make popping noises. If this is the case, lubricate the spring all across its coil. Do not lubricate the cones. Then, open and close the garage door a couple of times to ensure the oil seeps in. Repeat the process if needed. Do not over-lubricate to prevent oil leaks onto your garage door.

2. Wrong Springs Installed

It is possible that your garage door repair company installed the wrong size spring. An incorrect size may lead to shaking and noises due to excessive or insufficient torque affecting the garage door. To check if your garage door springs are the correct size, you can test the door balance by first releasing the door from the opener while it’s in the closed position. Slowly lift the door to the halfway point, then lift it to the quarter-way point. The door should stay in place and feel relatively easy to open and close. A minor deviation should not affect the garage door or cause problems.

What Should You Do?

If you tried to lubricate the springs and it didn’t work, or if you’ve found that your springs aren’t the right size and the garage door is not properly balanced, contact your garage door company and ask them to come back and inspect the work. Politely explain the problem and ask them to fix the issue under warranty.